This policy explains what personal information Esoterique Art Studio collects when you visit or buy from this site, and what we do with it. We handle personal information in line with the Privacy Act 1988 (Cth).
When you visit the site, we automatically collect some technical details about your device. This includes your browser type, IP address, time zone and some of the cookies stored on your device, gathered through cookies, log files and similar tools. As you browse, we also record which pages and products you look at and how you arrived.
When you place an order, or try to, we collect the details needed to complete it. This includes your name, billing and shipping addresses, payment details, email address and phone number.
If you write to us through the contact form, we keep the name, email address and message you send so we can reply.
Order details are used to fulfil your purchase. That means processing payment, arranging delivery, sending confirmations and keeping in touch about your order. We also use them to screen orders for fraud and, where you have agreed, to send you news and offers.
Device details help us spot possible fraud, keep the site running well, and understand how visitors use it so we can improve it.
We only share information with the services that help us run the shop:
We may also disclose personal information when the law requires it, or to respond to a valid legal request.
We may use information collected on the site to show you relevant advertising elsewhere. You can opt out of personalised advertising through the settings of the platform showing the ad, such as your Facebook and Google ad preferences, or through the Digital Advertising Alliance opt-out page.
Our site does not change how it collects or uses information when your browser sends a Do Not Track signal.
We keep order information for our records unless you ask us to delete it. If you would like your information removed, tell us and we will do so, except where we are required by law to keep it.
We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The date at the top of this page shows when it was last revised.
For questions, access requests or complaints about how we handle your information, please use our contact page.